Privacy Policy

Privacy Policy

Effective Date: 01/02/2025

At SYMF, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website www.symf.co.uk

1. Information We Collect

We collect information from you when you visit our website, subscribe to our newsletter, fill out a form, or interact with our services. The types of information we may collect include:

• Personal Identifiable Information (PII): This may include your name, email address, phone number, or other details you provide voluntarily.
• Non-personally Identifiable Information (Non-PII): This may include data like browser type, IP address, and usage information, collected via cookies or similar tracking technologies.

2. How We Use Your Information

The information we collect is used in the following ways:

• To personalize your experience on our website.
• To improve our website and services.
• To send periodic emails (such as updates, newsletters, or promotional offers) if you opt-in.
• To respond to your inquiries and provide customer support.

3. How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information when you submit it. Your personal data is stored on secure servers and is accessible only by authorized personnel.

4. Cookies

Our website may use cookies to enhance your user experience. Cookies are small files stored on your device that help us remember your preferences and improve your experience. You can choose to disable cookies through your browser settings, but please note that some features of the website may not work as intended.

5. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent. We may share your information with trusted third parties who assist us in operating our website, conducting business, or providing services to you, as long as those parties agree to keep your information confidential.

6. Third-Party Links

Occasionally, we may include links to third-party websites. These websites have their own privacy policies, and we encourage you to review them. We are not responsible for the content or practices of these third-party sites.

7. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal data. These may include:

• The right to access, update, or delete your personal information.
• The right to object to or restrict processing of your personal data.
• The right to withdraw your consent at any time.

To exercise these rights, please contact us below

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us via Shetland Arts, Mareel, Lerwick ZE1 0WQ